Quote from the article:Ī reseller of Symantec complains about huge problems with license purchase and license renewal In addition, resellers are no longer be able to purchase new licenses for Symantec products since the takeover. The short version: During the company takeover, Symantec Switzerland is said to have experienced massive layoffs. The IT magazine got the information from an anonymous source. The Swiss site IT Reseller has published an article (in German) on this topic here. Without words! After 15 years, I will probably have to look for alternatives for my customers. There is exactly one more German-speaking member of the support staff, as apparently about half of the service MAs and developers have been laid off by Broadcom. You can't buy additional licenses right now! My distributor has about 1,200 customer inquiries that cannot be processed. Broadcom obviously doesn't have the appropriate systems to manage license management. I spoke to Symantec support and a distributor and I am really speechless right now. In mid of February 2020 I received this German comment from blog reader Sileniu reporting a disturbing experience. See also the above tweet from November 2019. Symantec was rebranded to NortonLifeLock /qES4gYzNF8 At the end of November 2019, I reported in my German article Symantec-Übernahme durch Broadcom abgeschlossen that Broadcom had declared the Symantec acquisition as completed.īroadcom's Symantec acquisition was completed today. Symantec was sold some time ago for 10.7 billion US $ to the Broadcom.
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